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| Thank you for visiting our online store. If you have any questions, comments or feedback, please contact us using the information below. CONTACT INFORMATION DogFriendly.com, Inc. 6454 Pony Express Trail #33-233 Pollock Pines, CA 95726 Phone: 1-877-475-BARK(2275) Website and Email Information: http://www.dogfriendly.com email@dogfriendly.com ORDERING OPTIONS 4 Easy Ways to Order! - Order Online Here OR - Place a Mail Order OR - Call Us Tollfree at 1-877-475-BARK(2275) OR - Find in a Retail Store We accept VISA, MasterCard, American Express and Discover cards. We also accept VISA and MasterCard debit cards. SHIPPING OPTIONS AND RATES*: All orders are shipped via the United States Postal Service. U.S. Shipping (2-3 Day Priority Mail by the U.S. Post Office): Delivery typically in 2-3 days, excluding Sundays and holidays (please add about 1-2 business days, Monday through Friday, for ordering processing). Delivery available to all 50 United States residential and commercial addresses and post office boxes. COST: $4.99 total (for 1 or more books). Canadian Shipping: Delivery usually in 4-7 days, exluding Sundays and holidays (please add about 1-2 business days, Monday through Friday, for order processing). COST: $7.99 total (for 1 or more books) * Delivery times mentioned are an estimate and not a guarantee. Add about 1 business day to delivery time for order processing. Please call 1-877-475-2275 if you have any questions or to place a phone order. TAX For California residents, a 7.25% sales tax is automatically added to your order. REFUNDS Money Back Guarantee: We offer a 7 day money back guarantee from the date you receive the product(s) in the mail. We will refund the cost of the book (including tax if applicable), but not the shipping and handling charge. Products are required to be returned for a refund. Customer pays for shipping costs to mail the book(s) back to DogFriendly.com. Products can be returned via U.S. Media Mail/Book Rate. Once we receive the product(s) and in good condition, we will refund your money via credit card refund or check. Please return products to DogFriendly.com, 6454 Pony Express Trail #33-233, Pollock Pines, CA 95726. Undeliverable Addresses: If we ship a product to you using the ship to address you provide, and the shipment is returned to us, undeliverable by USPS, UPS or another carrier, we can only refund the price of the book and any tax if applicable, but not the shipping and handling charge. SECURE ONLINE SHOPPING All orders are securely places using the industry-standard Secure Sockets Layer (SSL) technology. For more information, please visit our online store provider Yahoo! If you prefer to place a Mail Order, click here for our Mail Order Form. If you prefer to place your order over the phone, call us tollfree at 1-877-475-BARK(2275). Or find one of our books in a store. |
